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Navigating Tickets

The moderator controls which ticket the team is currently viewing and estimating.

The Quest Progress bar at the top of the session shows:

Quest Progress bar showing ticket completion status

  • Total number of tickets
  • How many are completed
  • The current ticket position

This gives everyone a sense of how far along the session is.

After completing or skipping a ticket, the session automatically advances to the next pending ticket. You don’t need to manually navigate forward during normal flow.

The moderator can navigate backwards to review previously completed tickets using:

  • The back arrow button in the session controls
  • This is useful for revisiting an estimate after new information surfaces

Tickets are presented in the order they appear in the ticket management list. To change the order:

  1. Open the settings (gear icon)
  2. Open Manage Tickets
  3. Drag tickets to reorder them

The session will follow the new order for any remaining pending tickets.